FSCS open and fully operational

We’ve plans in place that are continuing to deliver our claims service. See our COVID-19 – FSCS update for customers.

Our staff are now working from home, so please bear with us if you’re trying to get in contact. Alternatively, use our webchat - click on the purple 'Need help?' button.

We’re currently offering additional claims support for NHS key workers. If you work for the NHS and need our support, please contact us so we can discuss the claims process with you.

Check if you can claim

Banks & building societies

Protection for bank and building society accounts. Use our protection checker to check your money's safe.

See how you're protected

Credit unions

Protection against failed financial co-operatives

See how you're protected


Protection against failed pension providers and investments

See how you're covered

Mortgage endowments

Mis-sold endowment policies where the firm has dissolved

Check compensation limits

Mortgage advice

Bad or misleading mortgage advice and the firm has dissolved

Check compensation limits


Cover against insurance company and insurance broker/adviser failures

See how you're protected


Compensation for investments with firms that have failed

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Mis-sold PPI after 14 Jan 2005 and the firm's now gone?

Check compensation eligibility

Debt management

Protection against debt management firm failures

See how you're protected