Had a letter from your bank or building society about FSCS?

20th January 2014

Did you know that all UK banks and building societies have to write to their customers about the Financial Services Compensation Scheme?  If you’re like most people you probably didn’t know that. The regulator requires them to do so twice a year.  Right now, we understand many bank customers are receiving this notice. It is a standard disclosure to tell you more about the protection you have from FSCS.

Banks or building societies may send you a letter or email about our protection. It includes our telephone number so you can ring us if you have any questions about how we protect your current or savings accounts.

However, you will need to ring your bank or building society if you have a question about your account or dealings with the firm. You just have to use the normal contact number for your bank or building society.

You can find FSCS on Twitter or use our Protection Checker at www.fscs.org.uk/protected