Welcome to the CMC/solicitor newsletters page.

We'll try to send these newsletters every quarter, or more frequently if needs be.

January update newsletter

Our first newsletter of the new year details several improvements we've made to the claims system, as well as a couple of pleas from our claims handlers about adding all the necessary, and only the necessary documentation to a claim.

Download the full newsletter pdf 0.2MB

Older newsletters

Download previous newsletters as pdf files below.

November 2021 pdf 0.1MB

October 2021 pdf 0.2 MB

August 2021 - pdf 0.1 MB and August part 2, pdf 0.1MB

July 2021 - pdf 0.1MB

June 2021 - pdf 0.1MB

May 2021 - Changes to the application process - pdf 0.1MB

April 2021 - pdf 0.1MB

Christmas 2020 - pdf 0.1MB

DocuSign prompt - pdf 0.1MB

November 2020 - pdf 0.1MB

COVID signature process - pdf  0.2MB

Digital signatures coming soon - pdf 0.2MB

September 2020 - pdf 0.1MB

May 2020 - pdf 0.3MB

April 2020 - pdf 0.07MB

March 2020 - pdf 0.8MB

Christmas 2019 - pdf 0.7MB

Welcome PPI update - pdf 0.01MB

November 2019 - pdf 1.1MB

June 2019 - pdf 0.3MB

Older issues are available by contacting us at

Letter of authority.

Reassignment template.