Information for reps

Submission guides

Mortgage endowment claims

Home finance claims

General Insurance and shares claims

Pension claims

PPI claims

All claims (regardless of work-stream)

It would be useful if Reps could clearly state why any of the required supporting documentation (as outlined in the AF checklist) can't be provided/isn't being submitted with the claim.

User guide for the claim service 

Representative guide to the claim service

50% Declaration form 

Your client will need to complete this form if they're claiming for a joint policy but the co-policy holder is not contactable (i.e. following divorce).