Newsletters

Welcome to the CMC/solicitor newsletters page.

We'll try to send these newsletters every quarter, or more frequently if needs be.

April Section 27 update

An update on how we're dealing with Section 27 claims.

Download the full newsletter pdf 0. 1MB

Back issues

Download previous newsletters as pdf files below.

March 2024 Contact Centre update (pdf 0.1MB)

March 2024 update (pdf 0.1MB)

January 2024 update (pdf 0.1MB)

Appeals policy change (pdf 0.2MB)

November 2023 update (pdf 0.1MB)

September 2023 update (pdf 0.1MB)

August 2023 update (pdf 0.1MB)

June 2023 portal update (pdf 0.1MB)

June 2023 update (pdf 0.1MB)

May 2023 update (pdf 0.1MB)

Capita update (pdf 0.1MB)

BSPS Redress Scheme update (pdf 0.1MB)

February 2023 pdf 0.1MB

December 2022 pdf 0.1MB

October 2022 pdf 0.1MB

Defined Benefit Pension Transfer update September 2022 pdf 0.1MB

May 2022 pdf 0.1MB

January 2022 pdf 0.1MB

November 2021 pdf 0.1MB

October 2021 pdf 0.2 MB

August 2021 - pdf 0.1 MB and August part 2, pdf 0.1MB

July 2021 - pdf 0.1MB

June 2021 - pdf 0.1MB

May 2021 - Changes to the application process - pdf 0.1MB

April 2021 - pdf 0.1MB

Christmas 2020 - pdf 0.1MB

DocuSign prompt - pdf 0.1MB

November 2020 - pdf 0.1MB

COVID signature process - pdf  0.2MB

Digital signatures coming soon - pdf 0.2MB

September 2020 - pdf 0.1MB

May 2020 - pdf 0.3MB

April 2020 - pdf 0.07MB

March 2020 - pdf 0.8MB

Christmas 2019 - pdf 0.7MB

Welcome PPI update - pdf 0.01MB

November 2019 - pdf 1.1MB

June 2019 - pdf 0.3MB

Older issues are available by contacting us at rep@fscs.org.uk

Letter of authority.

Reassignment template.