Welcome to the CMC/solicitor newsletters page.

We'll try to send these newsletters every quarter, or more frequently if needs be.


Digital signatures update newsletter

Digital signatures are coming soon

We’ve been working with DocuSign to introduce digital signatures as an alternative to hand-signed claims applications for our customers.

To ensure that all the third parties we work with are aware, we will be adding the above wording to all data gathering letters from 1st October 2020. As this is likely to be something you'd notice, we wanted to let you know in advance.

We will implement this improvement in the coming weeks and keep you updated as we get closer to its implementation date. You can find out more at


Older newsletters

Download previous newsletters as pdf files below.

September 2020 - pdf 0.1MB

May 2020 - pdf 0.3MB

April 2020 - pdf 0.07MB

March 2020 - pdf 0.8MB

Christmas 2019 - pdf 0.7MB

Welcome PPI update - pdf 0.01MB

November 2019 - pdf 1.1MB

June 2019 - pdf 0.3MB

Older issues are available by contacting us at