FSCS news

Read the latest news and updates regarding FSCS. Learn about our work with the industry, new staff appointments and other projects we’re involved in.

FCA releases updated pension redress guidance

The FCA has announced an update to the method used to calculate the amount of redress due. The new method will apply in cases where it's been judged that advice was unsuitable for defined benefit pension transfer.

26 March 2021

How FSCS went from claimants to customers

Read how FSCS recently hit its highest-ever monthly customer satisfaction score, with the average increasing from 77% in the summer of 2019, to 85% today.

18 March 2021

Plan and Budget

FSCS’s Plan and Budget outlines expected management costs and the latest forecast of potential claims volumes for the year ahead. Read the latest issue here.

22 January 2021

FSCS expands Wellbeing Strategy to further support its people

Our enhanced Wellbeing Strategy is our latest step to look after our staff's mental and physical health, so they can continue to help our customers.

18 January 2021

How FSCS has helped customers through a difficult year

We catch up with FSCS Chief Operating Officer Jimmy Barber during England’s ‘second lockdown’ to look back at FSCS’s performance during a challenging year.

26 November 2020